Contact StyleTrip
If you’re reporting a problem, include your device model, iOS version, and what you were doing when it happened. Please don’t attach personal photos unless we ask for them.
The basics
Does StyleTrip require an account?
No. StyleTrip opens without a sign-in and stores your wardrobe and trip information locally on your device.
How do I add an item?
Open Items and tap Add Item, then take or choose one photo. The item opens immediately while its original is saved. If you allow photo processing, background removal and details finish independently. You can use the original, continue planning, or select another retained image version.
How does the packing list work?
Add items and outfits to a trip, then open Packing. An item used in several outfits appears once. Removing an item from a trip keeps it in your wardrobe.
Optional AI generation
Do I need AI generation to use the app?
No. Core wardrobe, outfit, trip, packing, and export features work without remote generation.
Why did generation fail?
Your original stays saved if processing fails. Open the item to see the failed step and retry it. A dropped paid request can recover its saved result for seven days without another credit. If an attempt ends and its credit is returned, a new attempt is explicitly priced before you retry. Service limits may temporarily pause processing.
What happens to photos used for AI?
Photo processing is optional and starts only after you allow it. You can turn it off in You and keep using your local wardrobe. Read the full details in our privacy policy.
A purchase has not added credits
Open You → Get More Credits → Restore Purchases when connected. StyleTrip leaves an undelivered purchase pending until the service confirms its credits. Use Manage Subscription to review or cancel recurring billing with Apple. Deleting local app data does not cancel a subscription.
Your data
How do I delete everything?
Open You in StyleTrip and use the delete-all-data control. Uninstalling the app also removes local app data from the device, subject to any device backups you maintain.
Can StyleTrip recover deleted data?
Check You → Recently Deleted first. You can restore items still listed there. Permanently deleted local data cannot be recovered from StyleTrip’s servers; the service does not back up your wardrobe, trips or outfits.